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Frequently Asked Questions

The GSE-Mart.aero web site (the "Website") is provided to you by ONGROUND FZC. (the "Company"), and is subject to the terms and conditions of the Terms of Use Agreement ("Agreement") and any rules or procedures established by the Company from time to time which are posted on the Website whether by links on the Website or otherwise. This Website is a GSE and GSE related items listing for ground support equipment for sale (“GSE")

Seller Questions



Buyer Questions





How do I become a Seller?
To become a seller go to the Selling Page, enter you email address and a password and click the "Create Account" button. Please review our standard terms and conditions and privacy policy during this process. A new account will be created allowing you to place one free advert on our site.

Once your account has been created, you can login into the Seller's Area using the email address and password you used to create the account.
How do I edit my account?
Once you have logged into the Seller Area, you will be able to edit your company profile and contact information.
How do I place an advert?
From the Seller Area:
  • Click the "Adverts" tab
  • Click "New Advert" button
  • Enter the basic information and click "Save". Your new advert will be given an Id and appear in the advert list.
  • From the Advert List. Click the "Placed" column to place the advert.

You can enhance the appearance and searchability of your advert by:
How do I add images to my advert?
From the Seller Area:
  • Click the "Adverts" tab
  • Click the "Advert Id" from the Advert List
  • Click the "Add/Edit Images" button
  • Click the "+" button to select images from your local drive.
  • Click the "Click here to upload your images" button.
  • Click the "Default" column in the image list to choose a default image for the advert.
How do I update the GSE type technical detail for my advert?
From the Seller Area:
  • Click the "Adverts" tab
  • Click the "Advert Id" from the Advert List
  • Click the "Add/Edit Technical Data" button
  • Update the technical data
  • Click the "Save" button
What happens when I sell my GSE?
Once you have agreed a sale with a buyer you should flag your advert as “sold”. The advert will remain visible on our listings for a short time with a "Sold" label before being removed from our listings.

To flag an advert as "Sold":
  • Click the "Adverts" tab
  • Click the "Sold" column for the advert
Do I need to register to be a buyer?
No. You do not need to register to become a buyer. However please refer to our standard terms and conditions and privacy policy for information about use of the Website.
How do I register my interest in an item?
This is easy as all contact details on our Website will be already supplied by sellers. In the main this will be contact numbers and an email address. You will be able to search for and find GSE you are interested in and then make direct contact with the seller with regard to an offer you may wish to make.
What about final costs for shipping, taxes etc.?
If you wish to query final pricing for an item, transportation costs, and additional taxation considerations for any items you are interested in we recommend you contact the seller directly and discuss the options available to you. The Company does not control the buying and selling process as negotiations are conducted between prospective buyers and sellers.
What about the quality if secondhand GSE?
Items are sold by the seller "AS IS - WITH ALL FAULTS". Please ensure that you are fully aware of the condition of the GSE you are buying. The Company does not control the buying and selling process and makes no warranties on the fitness of purpose for any GSE sold through the Website. Please refer to our Terms of Use agreement.
How do I know that the GSE I am interested is still available?
All sold items will be flagged as sold so it will be easy to see that an item you are interested in has been sold to another buyer. The Company does not control the buying and selling process as negotiations are conducted between prospective buyers and sellers.
How do I pay for my GSE?
Payment is made direct to the seller. The Company does not control the buying and selling process so sales agreements and final agreed pricing for GSE which may include, delivery charges, taxes etc. are mutually agreed and made directly from the buyer to the seller.
How do I obtain the GSE title?
Title inquiries are directed to the Seller via his/her contact details which will be found on the advert itself. Please be aware that a title may not be available, or may not even exist, for every piece of GSE sold.
What About Title Inquiries
When requesting a title, include the buyer's full name or company name as you desire it to be listed on the title. Also include the GSE asset number, which is listed in the GSE description.

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